Q&A: What’s Better for Pigmentation — A Facial or Laser?

If you’re trying to reduce pigmentation — whether it’s sun damage, melasma, or post-acne marks — the options can feel overwhelming. Should you start with a facial? Go straight to laser? Wait for summer to end?

At Platinum Cosmetics, we offer both facials and Fotona laser treatments, and the truth is: there’s no one-size-fits-all answer. The right treatment depends on your skin, goals, history, and timing.

Here’s how we help you decide.

Facials for Pigmentation — When They Work Best

Professional facials can target mild to moderate pigmentation by:

  • Supporting skin health and barrier function

  • Improving hydration, which reduces pigment flares

  • Gently resurfacing the skin with low-strength acids or enzymes

  • Calming inflammation that can drive pigment formation

They’re ideal for:

  • First-time clients

  • Sensitive or reactive skin types

  • Prepping the skin before laser

  • Maintenance after a course of laser or needling

Laser Treatments — When to Consider Them

Fotona laser targets pigmentation deeper in the skin. It uses specific wavelengths to break down excess melanin, helping to:

  • Lighten sun spots or melasma

  • Brighten overall skin tone

  • Stimulate collagen production

  • Provide longer-lasting results for stubborn pigment

Laser is best for:

  • Stubborn or widespread pigmentation

  • Clients with treatment experience and a stable routine

  • Skin that’s been prepped with SPF, skincare, and gentle actives

  • Those ready for a treatment plan with multiple sessions

So, Which One Should You Start With?

We usually recommend:

  • A consultation first — to assess your pigment type and skin condition

  • Facials or skin care prep first — to strengthen the skin

  • Laser when appropriate — as part of a broader skin rejuvenation plan

This approach means you’ll:

  • Minimise the risk of rebound pigmentation

  • Get better results from your laser sessions

  • Feel confident about the plan (and the aftercare)

Want Results That Last? Book a Consultation

Whether you’re just starting out or feel like you’ve “tried everything,” we can help you reset. Book a consultation at our Port Melbourne clinic and we’ll build a clear, tailored plan for your pigmentation concerns — using facials, laser, and skincare that work together.

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Q&A: If I’m Getting Regular Facials, Do I Still Need to Exfoliate at Home?